Assignments

Assignments

Chief Information Security Officer

Summary

Reporting to the CEO, the CISO will play a key role on the company’s executive team.  As the head of IT security the role drives IT security strategy and implementation forward while protecting the business from security threats and cyber-hacking. Operational compliance to all ISO and other standards and regulations is the responsibility of the CISO.  The CISO must communicate the vision and plan to all constituencies with the goal of ensuring positive engagement and results.

Responsibilities

  • Managing the daily operation and implementation of the IT security strategy
  • Conducting a continuous assessment of current IT security practices and systems and identifying areas for improvement
  • Running security audits and risk assessments
  • Delivering new security technology approaches and implementing next generation solutions
  • Overseeing the management of the IT security department, giving leadership to the team and developing staff
  • Ensuring compliance and governance is met
  • Driving change projects and building new IT capabilities
  • Developing and implementing business continuity plans to ensure service is continuous when a change program is introduced or a security breach occurs or in the event that the disaster recovery plan needs to be triggered
  • Protecting the intellectual property of the organisation at all times
  • Devising strategies and implementing IT solutions to minimise the risk of cyber-attacks
  • Reviewing, analysing and delivering data information
  • Communicating digital programmes and strategy to a range of stakeholders
  • Managing the IT security budget and communicating this with the appropriate parties
  • Reporting to the board and being an active member of the senior management team

Qualifications

  • Education: Preference for bachelor’s degree in Computer Science or relevant professional experience with a master’s in business administration preferred.
  • 10+ years proven IT security experience
  • Change management and business process experience is ideal together with a proven track record of driving large-scale change programs
  • 5+ years managing a team
  • A proven record of dealing with complex projects and meeting conflicting demands

Contact:  Sean Costigan

Senior Vice President Information Technology

Summary

Reporting to the COO, the SVP of Technology will play a key role on the company’s Senior Management Team, insuring that both the technology strategy and the technology architecture are appropriately aligned to and in support of the company’s core technology-driven business strategies and mission.  This is a critical time of rapid growth and expansion for the company.  The SVP must have hands-on experience in leading and managing the development and scaling of mission-critical web-based technical architectures and the processes that support them as well as driving innovation, especially for future products and enhancements to customer experience.  The SVP must communicate the technology vision and plan to all constituencies with the goal of ensuring positive engagement and results.

Responsibilities

  • Develop constructive and collaborative relationships with executive staff and senior management team
  • Develop and support strategies and create systems to redefine customer facing and internal business processes
  • Lead the development of technology governance structures that insure mutual accountability and results as well as the ongoing integration of business and technology strategies
  • Determine how technology can be used to drive positive and effective engagement with its web sites and products
  • Create and streamline connections between company and key external constituents
  • Establish the enterprise architecture
  • Establish a strategically focused organizational framework
  • Establish the core technology standards and best practices
  • Develop new technology skill sets in the organization, as needed
  • Develop performance measures to clarify success of the IT organization
  • Develop capabilities to create and deliver new types of products in the context of the organization’s growth and entrepreneurial strategies
  • Enable innovations using technology to jumpstart new initiatives
  • Provides transformation vision and leadership
    • Reshapes enterprise culture to sustain benefits of change
    • Leverages enterprise-wide visibility and knowledge, and operates effectively at the strategic intersection of technology, process and people in order to help transform the organization to support growth
    • Builds an effective change team and change management process
    • Expert at vendor relationships and ensuring out-sourced technology meets internal business, technical and maintenance requirements
    • Translates the e-enablement of the enterprise into a critical differentiator in the industry that delivers demonstrable business value and benefit
  • Provides business process leadership
    • Drives process innovation and improvement
      • Process agility by means of enabling technologies
      • Leads collaborative development of enterprise processes that support enterprise business objectives for growth, customer intimacy, customer value, and speed to market
      • Leads the development and deployment of cross functional teams and processes that drive effective enterprise integration
    • Demonstrates a strong collaborative spirit to work with other internal departments and SVPs within the organization.
  • Drives strategically-oriented enterprise integration—people, processes, technology—across a broad operational landscape: IT-web-knowledge management-content architecture-production-customer service
  • Applies systemic thinking to problem-solving in technology solutions design, process engineering and innovation, and organization design and implementation
  • Strong builder of teams invested with responsibility and accountability
  • Motivator and promoter of excellence in team as well as individual performance
  • Advocate for a highly professional staff and, in particular, results-driven managers

Qualifications

  • Education: Preference for Bachelor’s degree in Computer Science or relevant professional experience in software engineering, web development, and enterprise architecture.
  • The successful candidate will bring, through past successes, immediate credibility as an extremely capable and inspirational technology leader.
  • Ability to lead by example with a “hands-on” mentality when required.
  • Strong technical depth and understanding of relevant technologies
  • Capability to build a small, strong multi-disciplinary, internal team which scales in alignment with the company and excels in outsource management.
  • Thorough working knowledge of product management processes with a proven track record in using these skills to develop and manage products through the entire product lifecycle.
  • Highly collaborative and able to work hand in hand with other senior management and cross-functional teams.
  • Demonstrated success establishing a streamlined software development process including solid documentation and exceptional functional quality and reliability; understanding of agile methods and short development cycles.

 

Contact:  Craig Miller

Director IT - Filled!

Summary

This exciting position reports to the SVP Technology and is focused on leading and managing the day-to-day operation of the IT team and communicating with business stakeholders throughout the organization.  The ideal candidate has substantial experience developing software in her or his past and recent software development management.  Experience working with either eCommerce system(s) or Salesforce is a requirement – both is a benefit.   The client provides an excellent, collaborative working environment with strong mission focus and excellent benefits.

Responsibilities

  • Serve as the IT Lead for strategic roadmap IT projects 
  • Establish and maintain relationship with internal stakeholders – both IT and “in the business”, ensuring that the IT organization understands mission priorities and is meeting business needs
  • Create metrics for all critical processes and managing the IT organization through use of these metrics, providing complete transparency and open communication to all internal staff members and associates
  • Provide effective guidance to IT team members in the successful completion of projects, ensuring that IT deliverables are completed within established timelines and within budget  
  • Assist in selecting vendors used in the development and support of IT application portfolio and manage third party vendors’ cost, schedule and quality performance 
  • Help enable the organization to transform to the new service platforms. General approach is to leverage strengths of cloud computing platforms and SaaS platforms to organization advantage
  • Actively support applications development using SDLC (Software Development Life Cycle). Projects are done using traditional water fall model and agile methodologies
  • Proficient in Scrum with ability to lead Scrum teams in delivery of IT projects
  • Be aligned with advancements in digital publishing and create pilot projects within the organization to prototype forward looking projects
  • Participate in leading forums for digital book publishing and engage actively in open source technology platforms
  • Working in tandem with Senior Vice President of IT, create organizational IT plan and policies

Qualifications

  • College degree, preferably engineering or B.S. in technology or demonstrable equivalent
  • A minimum of 10 years of Information Technology experience
  • 2-4 years recent experience managing eCommerce systems and/or customized Salesforce deployments
    • Magento experience a significant bonus
  • 5 years experience managing complex cross-functional team members
  • Strong understanding of software development and maintenance lifecycle
  • Experience building highly interactive, highly trafficked, database driven web applications
  • Experience with most of the following technologies: PHP, Apex, HTML, CSS, JavaScript, jQuery, MySQL, LAMP
  • Exposure to digital media and publishing industry is desirable
  • Atlassian tools experience is a bonus
  • PMP certification is a bonus

Contact:  Preeti Bhat

Ready to find out more?

Call or email us today to set up a confidential, complimentary discussion on the challenges your organization is facing.

We'll share pointers and how we might help.

“The 360° IT Assessment really illuminated where we needed to take that department and the senior technologist’s role. It was key in our successful CTO hire.”

- Howard Halligan, COO, Reader's Digest Brands

"If you can't explain it simply, you don't understand it well enough."

- Albert Einstein, smarty-pants physicist

“We engaged IllustroTech's leadership in 6 projects that spanned more than 2 years – each was a success.”

- Howard Halligan, COO, Reader's Digest Brands

"Risk comes from not knowing what you are doing."

- Warren E. Buffett, CEO, Berkshire Hathaway

"IllustroTech's executive technology acumen is closely followed by their financial skill. I rarely see that combination and the results are impressive."

- Howard Halligan, COO, Reader's Digest Brands